My wife made an appointment. Later decided to cancel. (They come to your area to do medical screening. ) She charged her appt. on a CC. They said they couldn't issue a refund but would give us a Lifeline giftcard to use at a later date. We said no that is not acceptable, we want our $$ back on our card. Have been making calls for a month with them saying they would issue a credit and it doesn't happen. They keep stalling us saying that the last person we talked to failed to issue credit- Oh you have to wait 5 to 7 days- No, it will take 14 more days- Our records show we issued a credit 10 days ago etc. A real scam outfit IMO. We now have our CC company involved.