smoke-eater
Blackhawk
Night before last, The Mrs. decided to order two sets of "Giza" sheets, after seeing the tv ad once too many times (I guess). So, she called. And who should answer? Mr. Mike himself. And this was after 11:00PM. It was on speaker phone, so I heard the whole conversation. He couldn't have been nicer, even after she told him we weren't too pleased with the My Pillows. He told her to send them back and he'd replace them with firm ones. He even called her back with a promo code for a discount on the sheets. Mr. Lindell is the Real Deal! 8)